Red Spot Interactive and Azalea Health Integrate Platforms to Establish Comprehensive Patient Acquisition, Engagement and Retention Solution

JUPITER, Fla., Oct. 22, 2019 (GLOBE NEWSWIRE) — Red Spot Interactive (RSI) has integrated its software with Azalea Health, the leading provider of cloud-based healthcare IT solutions and services for community hospitals and practices. The integration enables Azalea’s clients to have fully synchronized access to RSI’s patient acquisition, engagement, and retention software.

“Azalea Health has utilized cloud-based technology to optimize the continuum of care for community-based healthcare providers, patients, and practices,” said Jason Tuschman, CEO and founder of Red Spot Interactive. “We are ecstatic to be able to integrate our platform to further increase their clients’ value by increasing practice efficiency and scale in regards to patient engagement activities.”

The integration will enable Azalea’s clients to drive practice growth by:

  • Tracking marketing revenue/ROI and key performance indicators associated with lead conversion, patient scheduling, and acquisition/retention.
  • Maintaining 360-degree real-time patient engagement from appointment reminders and surveys to review generation and online reputation management.
  • Creating fully automated, practice-specific patient lifecycle retention marketing based on predetermined patient interaction and practice goals.
  • Improving patient access to medical care through automated digital scheduling with real-time access to the practice and provider of choice. RSI’s solution eliminates double entry, reduces unnecessary time on the front desk, and provides an unparalleled patient experience.
  • Utilizing HIPAA-compliant two-way texting with patients.
  • Tracking key performance indicators associated with website traffic, search engine rankings and their impact on patient acquisition.

“Patient engagement insights are becoming more crucial for ambulatory practices looking to grow their patient base,” said Rian Faircloth, Director of Business Development. “With our strategic Red Spot Interactive integration, Azalea customers can boost patient satisfaction through the use of comprehensive data and visibility.”

By having the opportunity to manage their entire patient acquisition and retention process through one integrated platform, Azalea customers can increase their ROI, scale their businesses, and reduce workload, vendor costs, and touchpoints.

RSI software supports more than 30 medical practice management systems.

About Red Spot Interactive
Red Spot Interactive is the nation’s leading patient acquisition, engagement, and retention software platform driven by practices’ actual return on investment in marketing and patient acquisition performance. All modern software solutions for a medical practice’s patient acquisition, engagement and retention needs can be found in the platform, allowing for greater practice efficiency and scale. RSI’s software has acquired and engaged in over $300mm in new patient revenue over the last seven years.

About Azalea Health
Azalea Health is changing the way health IT platforms connect community-based healthcare providers and patients across the lifecycle of care. Offering a 100% cloud-based integrated solution, Azalea delivers electronic health records, revenue cycle management, and telehealth services designed for rural and community practices and hospitals. Quick to deploy and intuitive to use, Azalea solutions ensure better care coordination and communication – enabling better outcomes and a meaningful competitive advantage. The Azalea platform also provides tools and resources to help customers meet their Meaningful Use requirements, as well as strategies to navigate accountable care and alternative payment models.