STI Joins Azalea Health
STI Joins Azalea Health
We are excited to announce that STI is joining forces with Azalea! We will keep this page updated with current information regarding the merger.
Let us know if you would like to speak to someone at Azalea.
Why Is STI Merging With Azalea?
As you know, the healthcare industry is rapidly evolving with the rise of new technologies like artificial intelligence, heightened reporting requirements, and a continuous focus on quality patient care. The leadership team at STI has shown tremendous foresight in recognizing these changes, and they want to ensure that you are well-positioned to thrive in this dynamic environment.
This merger aims to build a stronger, unified organization that will provide even greater support for your practice. Together, we are committed to empowering your practice and enhancing the value you receive, both now and in the future.
As you know, the healthcare industry is rapidly evolving with the rise of new technologies like artificial intelligence, heightened reporting requirements, and a continuous focus on quality patient care. The leadership team at STI has shown tremendous foresight in recognizing these changes, and they want to ensure that you are well-positioned to thrive in this dynamic environment.
This merger aims to build a stronger, unified organization that will provide even greater support for your practice. Together, we are committed to empowering your practice and enhancing the value you receive, both now and in the future.
Who Is Azalea Health?
Azalea is a long-standing provider of healthcare solutions. We empower healthcare providers like you with accessible, efficient solutions that make a stronger impact. Our mission is to support underserved providers through innovative, cloud-based technology that boosts patient care and financial performance. Together, we’re excited to build a stronger future with you and our new STI family.
Azalea is a long-standing provider of healthcare solutions. We empower healthcare providers like you with accessible, efficient solutions that make a stronger impact. Our mission is to support underserved providers through innovative, cloud-based technology that boosts patient care and financial performance. Together, we’re excited to build a stronger future with you and our new STI family.
What Happens Now?
For the first 100 days, it will be business as usual. There will be no changes to your services. During this time, STI and Azalea will be working together to bring our vision of a combined and improved platform for all STI clients in 2025 while maintaining the high standard of service you have come to expect from STI.
You’ll continue to work directly with the STI team members you already know and trust. They’ll remain dedicated to supporting your software needs and Revenue Cycle Management (RCM) services, ensuring you experience the same high level of service you’re accustomed to.
We’re committed to keeping you updated every step of the way. Stay tuned as we will provide periodic updates on next steps and the benefits of our combined organization!
For the first 100 days, it will be business as usual. There will be no changes to your services. During this time, STI and Azalea will be working together to bring our vision of a combined and improved platform for all STI clients in 2025 while maintaining the high standard of service you have come to expect from STI.
You’ll continue to work directly with the STI team members you already know and trust. They’ll remain dedicated to supporting your software needs and Revenue Cycle Management (RCM) services, ensuring you experience the same high level of service you’re accustomed to.
We’re committed to keeping you updated every step of the way. Stay tuned as we will provide periodic updates on next steps and the benefits of our combined organization!
Is All of STI Merging With Azalea?
No, this merger does not include STI Managed IT Services or Radiology solutions. If you utilize these services, you will continue working with our sister company, STI, for your IT and technical support needs. There will be no changes to this arrangement.
No, this merger does not include STI Managed IT Services or Radiology solutions. If you utilize these services, you will continue working with our sister company, STI, for your IT and technical support needs. There will be no changes to this arrangement.
How Do I Contact Technical Support?
Please continue to reach support at the number and prompts below.
You may also continue submitting support tickets through your existing support channels. However, we will be updating the Azalea website over the next couple of months, in order to provide you with an additional option of submitting support tickets online as well as granting you access to the Azalea Academy, where you’ll find additional details on the Azalea platform, free training videos and more.
STI Phone Number: (610) 650-9700
— Option 1 for Practice Manager or Clinical Support
— Option 2 for Managed Services, Hardware Support, Equipment Upgrade
— Option 4 for Professional Services/Training
The team email addresses are:
PM: pmsupport@sticomputer.com
CM: cmsupport@sticomputer.com
PS: professionalservices@sticomputer.com
Azalea support can be reached at (877) 777-7686 x3.
Please continue to reach support at the number and prompts below.
You may also continue submitting support tickets through your existing support channels. However, we will be updating the Azalea website over the next couple of months, in order to provide you with an additional option of submitting support tickets online as well as granting you access to the Azalea Academy, where you’ll find additional details on the Azalea platform, free training videos and more.
STI Phone Number: (610) 650-9700
— Option 1 for Practice Manager or Clinical Support
— Option 2 for Managed Services, Hardware Support, Equipment Upgrade
— Option 4 for Professional Services/Training
The team email addresses are:
PM: pmsupport@sticomputer.com
CM: cmsupport@sticomputer.com
PS: professionalservices@sticomputer.com
Azalea support can be reached at (877) 777-7686 x3.
What if I Have Questions About Contracts, Renewal Options or Upgrades?
The Azalea Account Management team would be glad to help answer these questions. You can contact them by emailing STIinfo@azaleahealth.com, completing the form below or contacting a team member directly:
For RCM: Karen Gibble, kgibble@sticomputer.com, (610) 650-9700 x125
For Practice Management and Clinical: Barbara Lee, blee@sticomputer.com, (610) 650-9700 x1171
For Billing and Contract Questions: Janell Brown, jbrown@sticomputer.com, (610) 650-9700 x1182
The Azalea Account Management team would be glad to help answer these questions. You can contact them by emailing STIinfo@azaleahealth.com, completing the form below or contacting a team member directly:
For RCM: Karen Gibble, kgibble@sticomputer.com, (610) 650-9700 x125
For Practice Management and Clinical: Barbara Lee, blee@sticomputer.com, (610) 650-9700 x1171
For Billing and Contract Questions: Janell Brown, jbrown@sticomputer.com, (610) 650-9700 x1182
Have Additional Questions?
By joining forces, we’re bringing together expertise and innovation to better support you. Fill out the form to learn how this merger will benefit you and your practice.
