About Fairfield Family Clinic
Fairfield Family Clinic, located in Shreveport LA, serves as an entry point into the healthcare system and as a vital resource in chronic care management for the local patient population. In addition to primary care, Fairfield Family Clinic provides health counseling, education, and a suboxone program for opioid addiction.
The patient population is generally older, with many suffering from chronic conditions and comorbidities. Fairfield Family Clinic is a lifeline for the local community and a critical component to maintaining quality of life and health.
Before COVID-19, Fairfield Family Clinic was already using Azalea Health’s telehealth solution to help extend the care team.
Leveraging Telehealth During COVID-19
The clinic invested in integrated otoscope and stethoscope devices that enabled remote evaluation through the telehealth visit. This created a fully functional and virtual system for examinations and assessments.
With COVID-19, the clinic quickly adjusted, using telehealth as an enabler to care continuity and patient engagement during social distancing.
