Azalea prior authorization services, simplifies the pre–cert process between healthcare providers and insurance companies. Typically, insurance plans require prior-auth services for:
- Inpatient surgery
- Outpatient surgery
- Hospital admissions
- Sleep studies
- Radiology
- Expensive procedures
- and some medications
To obtain approval, Azalea collects patient data from medical providers. After that, we send electronic requests to the insurance company for procedures or hospital admissions.
Then, our experienced customer service staff uses our web portal to send patient data to the right places within healthcare organizations. Finally, they work with doctors’ offices and insurance plans to ensure prior auths for hospitals, ambulatory clinics, and physician offices.