Prior Authorization Services

Pre-Certs with health insurance companies are frustrating for physicians, staff and patients at their doctor’s office.
In addition, Pre Authorization approvals for insurance plans are expensive, distracting and can cripple turnaround time for treatment and prescription medications.

Prior Authorizations Are Necessary, But Time Consuming

0 %

Say the prior authorization process delays patient access to treatments and medicine.

0 %

Say pre authorizations lead to patients stopping recommended treatments.

0 %

Of physicians rely on staff who only work on data entry and other manual pre cert tasks.

The summary screen showing pre-cert status in Azalea is brilliant. That alone will sell anyone on using Azalea’s pre-cert services.

Serena Meador
Healthcare IT Services Consultant

Azalea Prior Authorization Services Keeps

You Focused On Your Patients

Get clarity with single-screen management, status-based filtering, procedure code look-up and more.



Duplication and data errors.



More on patients and less on paperwork.



Claim reimbursements.

How Do Our Prior Authorization Services Work?

Azalea prior authorization services, simplifies the pre–cert process between healthcare providers and insurance companies. Typically, insurance plans require prior-auth services for: 

  • Inpatient surgery
  • Outpatient surgery
  • Hospital admissions
  • Sleep studies
  • Radiology
  • Expensive procedures
  • and some medications 

To obtain approval, Azalea collects patient data from medical providers. After that, we send electronic requests to the insurance company for procedures or hospital admissions.

Then, our experienced customer service staff uses our web portal to send patient data to the right places within healthcare organizations. Finally, they work with doctors’ offices and insurance plans to ensure prior auths for hospitals, ambulatory clinics, and physician offices.

Our Prior Authorization Dashboard In Action

Let’s Chat!

Shayna Turner, Account Manager

Shayna is our Prior-Authorization expert who works closely with our customers to help implement best practices.

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