Many Children Respond Better To Therapists On A Telehealth Screen Than Face-to-Face

That was just one discovery made by MEBS Counseling when COVID-19 accelerated its plans to add telemedicine. Today it’s seeing close to its normal volume of patients with telehealth alone. MEBS already had been using Azalea Health’s electronic health record software since 2014 but early March, MEBS began to look at Azalea’s telehealth system to help facilitate remote patient care. Within 24 hours of the initial COVID-19 National Emergency declaration on March 13, the MEBS team had the telehealth system fully operational. Administrators worked with Azalea Health to pull together supporting documentation and schedule training sessions for providers. Azalea Health also provided the education and resources needed to get providers up to speed on how to use the telehealth app quickly.