How Telehealth is Making Healthcare More Inclusive for Millions

In the year since the COVID-19 pandemic emerged, telemedicine — healthcare appointments and consultations provided at home through video conferencing and mobile apps — has increasingly become the norm.

To avoid long stays in waiting rooms, and out of caution over risk of possible COVID-19 exposure, people have viewed telehealth appointments as a method of maintaining contact with their health providers while staying safe.

Beyond the appeal of attending a doctor’s appointment from the comfort and safety of home, the telehealth phenomenon has, in some instances, made healthcare approachable and more accessible to people often stigmatized from the traditional medical system.