Why Our Customers Love Azalea

“We decided to go with Azalea Health as our EMR just before COVID-19 hit. I couldn’t imagine going live with another vendor amid a pandemic. If I could capture my experience in one word, it would be ‘amazing.’ The entire team went out of their way to help us. We were live within ten days and were integrated with our new billing system within weeks. Azalea Health worked with us to understand our problems, how we do business and our workflow. They took the time to educate my front office staff and me on every step within the system to ensure that we were successful day one.

Training was never compromised even though everyone was remote. Every promise they made, they kept. The team answered the phone when I called, they delivered on their commitments, and they provided a solution with the bells and whistles of a high-end system at a competitive price point. Azalea Health gives me everything I and my practice need: an intuitive, easy to use solution that ensures patient engagement; a team as committed to the success of my clinic as I am; and the kind of integrity that you don’t find in other vendors.”

Dr. Ritu Walia
Practice Owner for Gastro Health for Kids

“We love their customer service. If we don’t understand something we can give them a call and they answer. We don’t have to leave a message and wait on a call back. It’s like the greatest thing ever.”

Shanitra Holloway
Office Manager

“Azalea Health cares about its customers. And the company delivers a product that simplifies billing and reporting, is customizable to our workflow, and is supported by a team that cares about my clinic and me. The Azalea Health solution represents a better generation of EHR that brings capabilities once reserved for only the most expensive solutions and largestproviders to everyone, everywhere.”

Morgan Pinholster
Fort Payne Pediatrics, Former NextGen Customer

“I would say that Azalea has honestly been a Godsend. It not only saved my practice when it needed it to be saved, it has allowed me to grow and grow and grow.” –

Dr. Brian Griner
Griner Medical Group

“Posting a Medicare payment in Azalea takes me two minutes, where as before it would take me 30 minutes to post one Medicare payment.” –

Deborah Martin 

“The whole connection is smooth and helps with facilitating the billing process.”

Rose Seaman
Four Corners Primary Care Centers

“The billing is just so easy… Azalea has also helped us get more money in. The systems we had before, our front desk people didn’t know a balance was showing. With Azalea, the balance is showing right at the top.”

Bonnie Skipper, Billing Administrator
Alabama Colon & Rectal Institute

“I go for less clicks, easy to use, templates on-the-fly, and not complicated. I need my doctors spending time with patients…”

Tanya Mack
Women’s Telehealth

“The implementation of Azalea EHR has been a smooth transition for me and my staff. Additionally, I have been very impressed with the customization capabilities Azalea Health offers. If there is a special feature or enhancement that would make my practice run more efficiently, all I need to do is communicate this need to Azalea’s accommodating Client Relations team. Other companies I have worked with in the past would charge extra fees for such customization, but with Azalea, it is simply part of the excellent customer care and direct communication with their development team. Their Client Relations team has offered multiple training sessions with our staff in making sure they feel comfortable with this transition. I would highly recommend working with Azalea and their extremely adaptable Azalea EHR!”

Brian Griner, MD
Brian C. Griner, MD, LLC

“The hospitals I work with really value customer service – we work on it daily with our patients. So it is refreshing to find an organization that has the same value as we do.”

Sandy Majors
ER Hospital Group

“I’ve used many systems over the years and none are as user friendly as Azalea. The system is great, but the customer service is excellent. They respond immediately. Having that kind of fast service is so important.”

Ellie Mendez, Certified Telehealth Specialist
Women’s Telehealth

“Azalea Health has helped us to make the switch from paper to electronic billing. They made it easy for us. Their staff has been friendly and helpful in our onboarding process and with training. Azalea Health’s medical billing software will greatly benefit the running of our facility.”

Jim O’Conner, CIO
Irwin County Hospital – Women’s Clinic of Cypress Pond

“I love your Azalea PM billing software. I have worked on 5 or 6 different billing programs and this is my favorite. It is fast and easy, the way I like it. It is also the easiest to learn. You can just log-in and go with very little if any training.”

Paula Byrne, Billing Manager

“Honestly, what I like tremendously about the web-based [EMR] is that while I’m here at the conference, if I need to do chart work or look up a patient it is very easy to do.”

Kyle Parks, MD
Claxton, GA

“We have been using Azalea’s practice management system (Azalea PM) for the past three months after switching from Healthpac. In these short months I have noticed a significant increase in our daily productivity. The streamlined design that Azalea systems employ is similar to widely used internet platforms, making site navigation easy and intuitive. Additionally, using the simple tasking system allows my staff and I to be more efficient. Would I recommend Azalea PM to other practices? I would have to answer with an emphatic, “Yes!” I have worked in several other systems (GE IDX groupcast, Amicas Financials, Meditech, and Healthpac) and Azalea PM is by far the most efficient system that I have ever used.”

Joe Carnes, Owner
Gulf Coast Professional Billing

“I would like to recommend Azalea Health to anyone looking to outsource their medical billing. Without a doubt, your billing services have increased our revenues dramatically. As a result, my patients are better served and my office runs smoothly without the added stress of billing issues. Someone from Azalea Health is either here or on the phone whenever we have a question. Your personal touch allows me and the staff to give just that kind of attention to our patients.”

Dr. Wendy Vandemark
Vandemark Psychiatry & Counseling

“We are a big proponent of Azalea Health. As we add clinics we know we can count on Azalea Health to step up in rapidly implementing their solution and that our team and patients will be able to quickly benefit from Azalea’s medical billing software and services. Azalea Health’s staff has always been courteous and professional, and we have seen great results with using their software.”

Dave Flanders, CEO
Emanuel Medical Center

“We were using Azalea PM system and Spring Charts for our clinical needs. We made the decision to begin using Azalea EHR because of the seamless integration with Azalea PM. We have quickly adjusted to the easy to learn Azalea EHR due in large part to its adaptable interface paired with the excellent support we have received from the Azalea staff. Most EHR vendors will give you the formula and expect you to adjust to it. From my experience, Azalea Health will listen to our needs and adapt to what will work best for our practice.”

Jennifer Collier-Madon, MD

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