[Webinar] RCM Best Practices: Steps to Improve Your Process
Struggling with declining reimbursements and rising financial pressures? You’re not alone. But the right technology and strategies can transform your revenue cycle.
In this webinar, we dive into AI-driven revenue cycle management, best practices for financial sustainability, and key performance indicators (KPIs) that drive real results. Discover how automation and data-driven insights can help you boost collections, minimize denials, and streamline operations.
What You’ll Learn in This RCM Best Practices Video
Get actionable insights to optimize your revenue cycle and strengthen your clinic’s financial health. In this video, our experts break down key steps and strategies you can start using today, including:
- How to identify and fix inefficiencies in your billing process
- The role of clean claim rates in maximizing reimbursements
- Best practices for denial management and appeal tracking
- Why team communication and accountability drive better RCM outcomes
- Tips for using reporting to spot and solve recurring revenue gaps
Who Should Watch
- RCM Professionals
- Medical Billers
- Practice Administrators
- Anyone interested in tracking a medical practice’s revenue cycle
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Why RCM Best Practices Matter for Your Clinic’s Success
Improving your revenue cycle management (RCM) process isn’t just about getting paid faster — it’s about creating a more efficient, accountable, and financially stable healthcare organization. When you implement RCM best practices, your clinic can reduce billing errors, improve cash flow, and increase patient satisfaction.
In this video, Azalea Health’s revenue cycle experts share practical RCM strategies that any ambulatory practice or rural clinic can apply. Here are some key takeaways.
Start with a Thorough RCM Process Assessment
Understanding where breakdowns occur is the first step toward improvement. In the video, our expert walks through how to map your current workflow, identify gaps, and prioritize high-impact changes.
Focus on Clean Claims and First-Pass Resolution
Clean claim rates are one of the most important RCM performance metrics. Focusing on accurate coding and timely claim submission can dramatically improve your reimbursement rates.
Improve Denial Management Practices
Denials are inevitable — but letting them pile up is avoidable. Implement a proactive process for denial tracking, root-cause analysis, and appeals that helps your team recover lost revenue.
Empower Staff Through Clear Accountability
Assigning clear ownership for each part of the revenue cycle — from front-desk intake to coding to collections — leads to faster resolution and fewer dropped balls.
Leverage Reporting and Data for Continuous Improvement
Use data to identify trends, spot recurring issues, and guide smarter decision-making. With the right KPIs, you can turn your RCM into a powerful performance engine.
Want expert help optimizing your RCM process?
Schedule a free consultation today, and learn how our technology and services support better financial outcomes for clinics like yours.
Meet Your Speaker
Doug Swords has over 20 years of experience optimizing revenue cycle operations for healthcare organizations of all sizes. As a Certified Healthcare Business Management Executive (CHBME), he specializes in leveraging data analytics and process improvement to maximize revenue capture and financial sustainability.
