REEVES MEMORIAL MEDICAL CENTER
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CRITICAL ACCESS HOSPITAL AND AMBULATORY CLINIC
From Old to New EHR without a Hitch
How Azalea and the Azalea EHR Delivered for Reeves Memorial
Reeves Memorial Medical Center (RMMC) is a critical access hospital (CAH) that also runs a rural health clinic (RHC) in Bernice, Louisiana. It offers a wide range of services, including primary care, emergency services, swing bed, inpatient care, and outpatient services for radiology, lab, infusion, rehab therapy, respiratory therapy, behavioral health, women’s health, and more.
Reeves Memorial previously used a popular legacy EHR system. The system worked well to connect Reeves’ CAH and clinics. And with the vendor discontinuing its EHR, Reeves was forced to find a system that would let it transition to a new EHR without losing that integration.
After reviewing his options, RMMC CEO David Caston championed the organization’s move to Azalea Health EHR for its ability to integrate with Reeve’s clinic and affordability.
Reeves Memorial Medical Center
Location: Bernice, Louisiana
Providers: 8
Staff: 110+
Ambulatory clinic services: primary care, chronic care management, women’s health, behavioral health
Azalea EHR user since: September 2022
Before Azalea EHR
- Concern of disruption to billing and services when transitioning to new EHR
- Reliable claims and revenue cycle management processes
- Business and billing insights didn’t come directly from the system and was a more manual process
With Azalea EHR
- Continued fast, reliable claim processing with automated billing workflows
- Advanced reporting with easy-to-use financial and clinical performance analytics
- Smooth transition with no interruptions to billing or care
- Ongoing engagement to improve product and processes
Change is scary for a CEO. You don't want to mess things up that are going well. One of those is revenue cycle. And I can say we didn’t skip a beat transitioning to Azalea there. From my chair, we had two goals for our implementation, keep seeing patients and keep the billing going. And we were successful in those things.
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