December 2016 Industry Webinar: Time-of-Service Collections

Click here to download/view the presentation slides.

Welcome to the Azalea Health Industry Webinar Series, dedicated to helping you successfully navigate the healthcare industry.

As patients shoulder more of their healthcare costs, collecting their portion of payment at time of service is critical to your organization’s financial health.  In this month’s industry webinar, Jay Merry, Director of Revenue Cycle at Union General Hospital explains how they significantly increased their revenue through a Time-of-Service Collections initiative.

Jay is the recent recipient of the HomeTown Health 2016 Revenue Cycle Leader of the Year award. He was selected for outstanding leadership in sharing best practices and for his commitment to excellence, to employee education, business partner endorsement and revenue cycle improvement.

In this webinar, Jay  Jay covers a comprehensive strategy and roll-out plan to improve Time-of-Service Collections in the Emergency Room, along with Outpatient & Ambulatory settings.

Topics covered include:

  • Best Practices, Policies & Procedures

  • Financial Counseling

  • Collection of Deposits

  • Patient Estimation Tools

Watch this webinar to learn how your hospital, outpatient/ambulatory offices and provider-based clinics can execute a similar RCM strategy and implement best practices for increasing revenue.

Panelist:

Jay Merry

Jay Merry

 Director of Revenue Cycle

Union General Hospital


Handouts: